Frequently Asked Questions

Can you help arrange inland delivery once the stone arrives in the US?

Yes. While we don’t always cover inland shipping ourselves, we can help you coordinate with a freight partner to get your order delivered from port to your job site or warehouse.

How is pricing determined?

Pricing depends on:

• Type and grade of stone

• Quantity

• Finish and custom specs

• Current freight and customs rates
  We provide full quotes with no hidden fees before any commitment.

What types of clients do you work with?

We supply to:

Stone fabricators

• Contractors and builders

• Designers and architects

• Stone yards and distributors

• Private clients on custom builds

What's the typical turnaround time from order to delivery?

It depends on your location and the type/volume of stone, but most orders take 6–9 weeks from initial quote to final delivery. Rush orders or port delays can affect this, and we’ll always keep you updated.

Do you keep stone in stock in the US, or is everything custom ordered?

Right now, we primarily work on a per-order basis. Each shipment is sourced based on your project needs to ensure quality and accuracy. We may expand into inventory-based sales in the future.

Do you offer samples or photos before placing a bulk order?

Absolutely. We can provide high-resolution photos, videos, or reference samples to ensure the stone meets your standards before confirming a shipment.

Can I request a specific finish or cut?

Yes. We can accommodate custom sizing, edge profiles, and surface finishes, depending on the material and supplier.

What are your payment terms?

Most orders require a deposit to initiate sourcing, with the balance due before shipping or on agreed terms. Larger contracts may be eligible for structured payments.

Do you inspect the stone before shipping?

Yes. Our team in India physically inspects each order to confirm quality, color consistency, and finish before it’s loaded. You’ll receive detailed media before shipment approval.